The United National Transport Union (UNTU) would like to encourage our members to utilize one of our three official e-mail addresses when members require assistance so that the Union can ensure that members enquiries are attended to as fast as possible.
There is a tendency from members to reply/respond directly to the individual Administrative Staff Member who assisted in distributing a Circular Letter/s (CL’s) via UNTU’s bulk email communication system, and not to the author of the specific Circular Letter (CL) and/or the Representative/s as specified in some of our Circular Letters (CL’s).
UNTU members also post questions in Messenger on UNTU’s Facebook page. The Administrator of the UNTU Facebook page then directs the members to the official e-mail addresses, which results in an unnecessary delay. This is done to ensure that UNTU ensures accountability of the person who is tasked to respond.
To ensure efficiency, please utilize the following e-mail addresses for the purposes as set out below:
- Headoffice@untu.co.za for all enquiries related to the administration of the Union, communication directed to the General-Secretary and to the President and Vice-President and claims of trade union representatives and Branches.
- Members@untu.co.za for all enquiries and claims related to Death Benefit, Discretionary Benefit Fund, Maternity Benefit, Tertiary Education Assistance, and Membership Applications.
- Enquiries@untu.co.za for any specific questions on UNTU Circular Letters (CL’s), any information on the Benefits of the Union or suggestions to explore new Benefits, any concerns about Service Delivery, contributions to the Social Pages of the Union and contributions to the Labour Report, the Unions quarterly newspaper.
UNTU wants to celebrate and mourn with its members. Members can WhatsApp photo’s to be posted on UNTU’s three social media pages on Facebook, Twitter and Instagram to Sonja Carstens, Media, Liaison and Communications Officer, on 082 463 6806.
Media, Liaison and Communication Officer
o.b. o SA Harris